BbTALKIN Warranty Info

The main units are not waterproof. Any exposure to water can destroy the unit. Prior to each use, make sure the waterproof case did not endure any damage or cracks. If you observe damage or cracks to the waterproof case, do not use with the main unit device. You will need to purchase a replacement waterproof case. Actions such as dropping the case can cause damage.


  • When charging, use an AC Adapter less than 5V otherwise this will damage the IC unit and void any warranty.
  • Do not modify or disassemble the device
  • Areas you cannot use: in the airplane, near people with medical devices or equipment such as a pacemaker, etc.
  • Do not expose this device to extreme temperatures
  • The device must be stored at room temperature out of direct sunlight
  • If the device or waterproof case appears to be damaged, stop using immediately
  • If you are using your equipment in salt water, always fresh water rinse after use
  • Do not leave the units on charge overnight.

Before each use, make sure the black knob is securely tightened on the waterproof case to prevent water entering the waterproof case thus causing damage to the main unit.

If you intend on using these units and performing extreme tricks or intense training, there are occasions when you can forcefully impact the water or objects. If you are using BbTALKIN when training during extreme watersports, we recommend re-enforcing the mounting of the main units. If the continued impact is occurring during training, always check to make sure your case has not received any damage and your main unit is secure at all times.
Re-enforcement example with zip ties:

BbTALKIN, their distributors or dealers are not responsible for main units damaged or lost during use.

This limited warranty covers defects in materials and workmanship in this product for twelve (12) months from the date of the original purchase of the main unit device ONLY. All other parts are six (6) months from the date of the original purchase.

Because of possible user resealing error, this product is not warrantied against water housing leakage or any resulting damage. Please review and follow the instructions carefully when sealing the water housings! Make sure your head accessory is installed correctly with the knob completely inserted and sealed by twisting the knob.  Water damage is not covered under warranty.

This limited warranty does not cover any damage, rusty USB part, deterioration or malfunction resulting in alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping, lighting, power surges or other acts of nature.

This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by BbTALKIN to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product.

This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.


If you have any questions, please send us a message using the form below.